Welcome!

I have returned to normal business, but only taking in amps at the CLS store on Guess Road in Durham.

I have been doing electronics repairs in North Carolina for 30 years. I specialize in the repair of guitar related electronic equipment. I offer you cost effective repairs and a quick turnaround time, plus a 30 day warranty!

Artronics is a part time business I operate from a home shop, but drop off and pick up are now done exclusively at Custom Light & Sound, located at 2506 Guess Rd. in Durham.

IMPORTANT UPDATE 12/12/16

My focus is on guitar related equipment to include amplifiers, effects processors and instruments with electric/electronic issues. I do not do any guitar setup or lutheir work. I have also discontinued servicing keyboards as of August 2016.

In addition I will no longer be servicing recording, PA or wireless gear. Please consider bringing this type of equipment to CLS in Durham for service.

Repair Estimates

Many factors determine the cost of a repair:

• Condition and value of the item.
• Time spent, determined by difficulty of repair and extent of damage.
• Parts cost and availability.
• Urgency of repair. (Speed shipping of unit or needed parts)
  
  I try to price the repairs fairly, based on these factors, instead of a flat hourly rate.
  

Policies

I charge a small diagnosis fee that may range from $5.00 to $20.00, depending on how much time is invested to arrive at a diagnosis and estimate. If you OK the estimate, the fee is applied to the balance of the repair total. If you decline the estimate, you would need to pay the fee to reclaim the unit, or abandon the unit for parts and the fee is waived. For items shipped, I ask that you pay for the shipping, type of which to be determined by you. I will not be held responsible for shipping damage caused by inferior packaging when receiving, or unprofessional handling by delivery services. I will guarantee my repair for 30 days. If there is a failure within that time period, I will pay subsequent shipping charges. If the failure is related to my repair, I will not charge for any additional labor. If parts I have replaced fail, I will replace them, no charge. If however the failure is unrelated to the original repair, or if additional parts have failed, or if more that 30 days have passed since the repair, there will be charges accordingly.
Some items will not be repairable in a small shop such as mine, and usually I will recommend that the unit be returned to the manufacturer. In this situation, I will return the equipment to you at no charge other than shipping if applicable.

PLEASE NOTE: Artronics is a part-time business that is service only. I do not do Modifications.
I DO NOT RESELL PARTS. If you need to procure parts, please contact the manufacturer of your item for assistance.